Technorati Broken Again!

It is a shame, that Technorati still has not manage to get things sorted out, it is not working again, and I wonder how long they can go on like this, before everyone just walks away?

• I emailed them a few days ago about missing links – no reply!
• They have been missing links for weeks and month!
• Today my blog is not being updated at all, even after manual ping requests!

The service level is bad, and the support level not much better – technorati what is going on? ST.

UPDATE Oct. 27, 2007 – 07:35 BST: Needless to say technorati is still not working, by accident I found this on their site:

Please excuse us! We are currently experiencing a few technical difficulties. All should be back up and running very soon. Thank you!

That’s it (?) – a another great example of customer care!

5 Responses to “ Technorati Broken Again! ”

1. John
   
   Said on October 28th, 2007 at 10:15 am

   I’ve long since given up on Technorati ever working. A quick Google shows the same problems occurring over and over again going back several years.

   I think it’s ripe for a competitor:

   http://www.businessopportunitiesandideas.co.uk/279/build-a-better-technorati

2. Stefan Töpfer
   
   Said on October 28th, 2007 at 10:57 am

   John, I am beginning to think you are right.

   I’ve been having problems with technorati since the word go and then blogger friends told me that technorati was very “temperamental”.

   ST.

3. Matthew
   
   Said on October 30th, 2007 at 11:39 am

   I find it interesting that Wordpress dropped technorati from the admin panel. When you upgrade to the latest version you will now notice Google blogsearch is used to display links rather then technorati. A useful feature of blogsearch is the email feature. I get notification of when other bloggers link to some of my content.

   http://blogsearch.google.com/blogsearch?hl=en&scoring=d&partner=wordpress&q=link:http://www.sme-blog.com/

   That link is where it would link to for your blog Stefan.

4. J.D.
   
   Said on October 30th, 2007 at 4:54 pm

   I agree, I’ve had ZERO customer service. They HAVE NEVER REPLIED TO ONE EMAIL. I’m new to the blogging world being only a few months in but I’m very surprised by how poorly they seem to run things. My tags often do not work, I have had nothing but trouble signing on to my profile and they keep saying that they’re sending me my password and they are not [not in SPAM folder either]. It’s ridiculous! Isn’t there another site that offers what technorati SAYS they offer but that actually works?

5. Michael Leddy
   
   Said on November 3rd, 2007 at 4:29 pm

   And Technorati’s “Please excuse us!” is from late September!

   I’ve tried e-mailing, faxing, and posting in the forums, and have had no response. Looking at the forums shows that Technorati is offering utterly haphazard support: for every reply that promises to reindex someone’s blog, there must be a dozen or more requests that go unanswered, often from users who have posted to the same thread.

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