Stefan Töpfer
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Use your common sense?

by Emily Coltman on Oct 19, 2006


A note from the Revenue to its staff tells them to "use your common sense"…

A client of ours has recently moved.  VAT know that we’re his accountants if only because we’ve been working with them on a long-drawn-out query.  But a letter from us and a phone call from the client, while they’re enough to have his Return sent to his new address, aren’t enough to change the address on VAT’s system.  They have to have a signed letter from the client.

He’s already sent this in but they haven’t received it.  So either it’s gone astray in the post, or else it’s been filed in someone else’s in-tray and forgotten about.

Common sense has also been filed in someone else’s in-tray and forgotten about, it would appear!

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2 Responses to “Use your common sense?”

  1. Stuart Jones

    Said on

    I used to believe these papers were lost/mislaid/on someone else’s desk but if they are the walls of every HMRC office would be bulging or the pile would be higher than Jack’s beanstalk.

    They must therefore be binned or more likely shredded (no evidence).

  2. AccMan / Getting out more

    Said on

    [...] I’ve also met many folk for the first time. There’s Richard Murphy, the scourge of the Big Four tax departments, one of my early mentors Gary Turner, whose blog turned 5 years old a couple of days ago and who is a always a great raconteur. Then there is Emily Coltman. A truly charming and keen CA who is doing great things at her firm. Finally I met Stefan Topfer, who is now in the Far East to start work on that markets. [...]

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