Stefan Töpfer
CEO & Chairman of WinWeb
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Credit Control - The OUCH Approach.

by Stefan Töpfer on Jun 08, 2006


Deborah Brown posted on BizInformer a post titled: “Burning Bridges“. She is of the opinion that a vendor overstepped the mark, when he replied to a bulk-email from a client and wanted to get a 12 month overdue invoice paid.

It is not a nice thing to happen to you, when someone publicly asks to get paid. But being owed money for 12 month is certainly a justification to ask to get paid anyway possible. After 12 month the lawyer should be dealing with this, in which case it would also be in the public domain.

I have to disagree with Deborah on this, businesses need to get paid, they are not banks for clients. I think it is the client who has burned the bridge. If this vendor is still working with this client I think he deserves the situation he is in. It may also indicate to other vendors that there may be a problem, with this client.

Cash flow is king for business, am I wrong?

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« You should pay your customers!
Ether Me, if you are willing to pay me! »



This entry was posted on Thursday, June 8th, 2006 at 1:56 pm and is filed under Development. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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2 Responses to “Credit Control - The OUCH Approach.”

  1. Anita Campbell

    Said on June 9th, 2006 at 2:58 am

    Hi Stefan,

    Well, I agree that the bill should have been paid earlier and they should not be banks for clients.

    Of course, the vendor could have done something to bring it to a head earlier, no?

    Nice blog.

    Anita

  2. Stefan Töpfer

    Said on June 9th, 2006 at 8:54 am

    Anita,

    Thank you for your comment. I feel very strongly about this, everyone in business has had clients who have not paid for a long time. This has terrible consequences for business, and for very small business even more so.

    Stefan

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