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	<title>Comments on: Q &amp; A: How can I build consensus in my small business team?</title>
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	<link>http://www.sme-blog.com/small-business/client-relations/q-a-how-can-i-build-consensus-in-my-small-business-team</link>
	<description>Let's talk business,  ....HOME &#38; SMALL BUSINESS!</description>
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		<title>By: Jennifer</title>
		<link>http://www.sme-blog.com/small-business/client-relations/q-a-how-can-i-build-consensus-in-my-small-business-team/comment-page-1#comment-47494</link>
		<dc:creator>Jennifer</dc:creator>
		<pubDate>Sat, 04 Oct 2008 01:21:19 +0000</pubDate>
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		<description>Hi Stefan!

I am so glad that I finally came across your website again!  I really wanted to see your response and I thank you so much for your comments.  Even though I was unable to see your advice here, I knew exactly what to do and our two minds thought alike!  I no longer purchase items left over from weddings since every event is different.  If I am asked to keep leftover items, I donate them to nursing homes or schools for craft projects!  Some were also made available curbside for anyone who thought they&#039;d be useful.  I once made available 15 lanterns and they were gone by lunchtime!  While it doesn&#039;t happen very often, I am happy the items were enjoyed again in new and interesting ways - without affecting my budget!  Thank you so much for responding!  I am saving your site in my &quot;favorites&quot; just in case!  My passion is real and any advice I can use in order to stay in this business is always a pleasure to receive! 

Cheers!

Jennifer Pearl</description>
		<content:encoded><![CDATA[<p>Hi Stefan!</p>
<p>I am so glad that I finally came across your website again!  I really wanted to see your response and I thank you so much for your comments.  Even though I was unable to see your advice here, I knew exactly what to do and our two minds thought alike!  I no longer purchase items left over from weddings since every event is different.  If I am asked to keep leftover items, I donate them to nursing homes or schools for craft projects!  Some were also made available curbside for anyone who thought they&#8217;d be useful.  I once made available 15 lanterns and they were gone by lunchtime!  While it doesn&#8217;t happen very often, I am happy the items were enjoyed again in new and interesting ways &#8211; without affecting my budget!  Thank you so much for responding!  I am saving your site in my &#8220;favorites&#8221; just in case!  My passion is real and any advice I can use in order to stay in this business is always a pleasure to receive! </p>
<p>Cheers!</p>
<p>Jennifer Pearl</p>
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		<title>By: Stefan Töpfer</title>
		<link>http://www.sme-blog.com/small-business/client-relations/q-a-how-can-i-build-consensus-in-my-small-business-team/comment-page-1#comment-46410</link>
		<dc:creator>Stefan Töpfer</dc:creator>
		<pubDate>Mon, 18 Feb 2008 00:12:22 +0000</pubDate>
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		<description>Hi Jennifer,

I&#039;m not so sure you want me to help you to look at it differently. To tell you the truth I&#039;m not sure that I should either.

It sounds you are doing a great job for your clients, maybe you could spread the cost of your good-will evenly across all your clients, to recoup your outlay for the carpet.

If you look at these costs as marketing costs, like putting an ad in a paper, you would also have to absorb these costs across your cliental.

You need to be careful not to get carried away with your good-will projects, but then you know that.

Your passion is almost infectious, that is good for you. 

Stefan</description>
		<content:encoded><![CDATA[<p>Hi Jennifer,</p>
<p>I&#8217;m not so sure you want me to help you to look at it differently. To tell you the truth I&#8217;m not sure that I should either.</p>
<p>It sounds you are doing a great job for your clients, maybe you could spread the cost of your good-will evenly across all your clients, to recoup your outlay for the carpet.</p>
<p>If you look at these costs as marketing costs, like putting an ad in a paper, you would also have to absorb these costs across your cliental.</p>
<p>You need to be careful not to get carried away with your good-will projects, but then you know that.</p>
<p>Your passion is almost infectious, that is good for you. </p>
<p>Stefan</p>
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		<title>By: Jennifer Pearl</title>
		<link>http://www.sme-blog.com/small-business/client-relations/q-a-how-can-i-build-consensus-in-my-small-business-team/comment-page-1#comment-46409</link>
		<dc:creator>Jennifer Pearl</dc:creator>
		<pubDate>Sun, 17 Feb 2008 23:14:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.sme-blog.com/small-business/client-relations/q-a-how-can-i-build-consensus-in-my-small-business-team#comment-46409</guid>
		<description>Hi there!

I am an event planner in my official second season of business.  My business is slowly growing mainly from a &quot;leads&quot; website that I subscribe to.  I am completely selling myself as a product.  I always provide more services than what I am contracted for.  Of course, I do so because I want them to be impressed with the level of service so much that they will tell others.  I am getting rave reviews on a wedding blog site.  Here is the problem:  I am overdoing my generosity.  Sometimes I am adding in items that they want but can&#039;t afford with their budget.  For example - I&#039;d love to have a white aisle carpet but I&#039;d have to buy it since they are not a rental item and what am I supposed to do with it after the wedding?  My response:  well, why don&#039;t I buy it and then I will have it for weddings later.  I could charge them for the carpet or rent it to them but I dont.  I know this is bad business financially and it has cost me a few hundred dollars.  Is there some way that I can look at their situation in a &quot;that stinks for you&quot; kind of way instead of being emotionally involved.  This is a very emotional industry and you want everything to be so perfect.  Not only for the bride but for you as well.  If I do these fantastic things for them I feel that they will be more likely to refer me to the next person.  Help me look at it differently, please.</description>
		<content:encoded><![CDATA[<p>Hi there!</p>
<p>I am an event planner in my official second season of business.  My business is slowly growing mainly from a &#8220;leads&#8221; website that I subscribe to.  I am completely selling myself as a product.  I always provide more services than what I am contracted for.  Of course, I do so because I want them to be impressed with the level of service so much that they will tell others.  I am getting rave reviews on a wedding blog site.  Here is the problem:  I am overdoing my generosity.  Sometimes I am adding in items that they want but can&#8217;t afford with their budget.  For example &#8211; I&#8217;d love to have a white aisle carpet but I&#8217;d have to buy it since they are not a rental item and what am I supposed to do with it after the wedding?  My response:  well, why don&#8217;t I buy it and then I will have it for weddings later.  I could charge them for the carpet or rent it to them but I dont.  I know this is bad business financially and it has cost me a few hundred dollars.  Is there some way that I can look at their situation in a &#8220;that stinks for you&#8221; kind of way instead of being emotionally involved.  This is a very emotional industry and you want everything to be so perfect.  Not only for the bride but for you as well.  If I do these fantastic things for them I feel that they will be more likely to refer me to the next person.  Help me look at it differently, please.</p>
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