How to fix/remove ‘Winweb Security’ Virus/Malware.

We had the misfortune that there seems to be a computer virus/malware program affecting many Microsoft Windows operating systems, called winweb.exe. Obviously this has nothing to do with WinWeb, but never the less people call and email us about it, understandably angry and upset. We do not install software since all of our software and business services for small business are online only, we also have no product that scans your computer for viruses.

This problem became apparent sometime on Friday and has been growing ever since. I’m told that most antivirus products are up-to-date and can deal with this virus. Our support team has done some research and is issuing some free advise to this problem. If you are affected by this, please go to our website and press the ‘chat’ icon in the upper right hand corner. Our 24/7 live support team will share with you what we know about this problem and how to fix it. They will also update everyone once we hear about successful removals and other updates.

The most important piece of advice is to keep your antivirus software up-to-date. Here are a couple of free antivirus/malware scanners:

• http://free.avg.com/
• http://housecall.trendmicro.com

If you had this virus and know of a sure way to fix it, please let us know so that we can update everybody else. Thank you for that. — ST.

UPDATE 11/23 – 23:52 BST: Please also see here for more information on how to delete the problem.

7 Responses to “ How to fix/remove ‘Winweb Security’ Virus/Malware. ”

1. THE SMALL BUSINESS BLOG » Blog Archive » winwebsecurity.com - more facts.
   
   Said on November 26th, 2008 at 11:13 am

   [...] WinWeb SecureTec is a description of the security and business continuity benefits of OnlineOffice, our product. It is not to be confused with virus protection in the sense that we scan your computers. We only make sure that our clients data on our servers is a secure and virus free as possible. We do not extent this service outside our network. If you are looking for that I have mentioned programs in my previous post. [...]

2. Urgent Warning - Winweb.com has nothing to do with WinWeb Security | Holden Associates Blog
   
   Said on November 26th, 2008 at 1:46 pm

   [...] WinWeb SecureTec is a description of the security and business continuity benefits of OnlineOffice, our product. It is not to be confused with virus protection in the sense that we scan your computers. We only make sure that our clients data on our servers is a secure and virus free as possible. We do not extent this service outside our network. If you are looking for that I have mentioned programs in my previous post. [...]

3. John Heaslip
   
   Said on December 18th, 2008 at 6:56 pm

   some info on Winweb security

   fom a website

   % Regtime Ltd. WHOIS server

   Domain name: winwebsecurity.com

   Name servers:
   ns1.winwebsecurity.com
   ns2.winwebsecurity.com

   Registrar: Regtime Ltd.
   Creation date: 2008-11-11
   Expiration date: 2009-11-11

   Registrant:
   Karen Foley
   Email: wsec2008@gmail.com
   Organization: Private person
   Address: 825 Alexander Drive
   City: Denton
   State: TX
   ZIP: 76201
   Country: US
   Phone: +1.9404419980
   Fax: +1.9404419980
   Administrative Contact:
   Karen Foley
   Email: wsec2008@gmail.com
   Organization: Private person
   Address: 825 Alexander Drive
   City: Denton
   State: TX
   ZIP: 76201
   Country: US
   Phone: +1.9404419980
   Fax: +1.9404419980
   Technical Contact:
   Karen Foley
   Email: wsec2008@gmail.com
   Organization: Private person
   Address: 825 Alexander Drive
   City: Denton
   State: TX
   ZIP: 76201
   Country: US
   Phone: +1.9404419980
   Fax: +1.9404419980
   Billing Contact:
   Karen Foley
   Email: wsec2008@gmail.com
   Organization: Private person
   Address: 825 Alexander Drive
   City: Denton
   State: TX
   ZIP: 76201
   Country: US
   Phone: +1.9404419980
   Fax: +1.9404419980

4. Kelly Wright
   
   Said on January 10th, 2009 at 11:37 am

   Who knows how many of these rogue security programs have been created to flood the WWW? Since August 2008 I’ve been busy helping people to fight XP antivirus. That was a very stubborn malware. Then something shifted and I started getting emails about Virtumonde and its associated spyware ads. In my humble opinion Virtumonde can be nominated for the Most Horrible Digital Crap Award 2008. I personally know several people who preferred to reformat instead of fighting it.

5. Data Computer Security
   
   Said on June 30th, 2009 at 10:13 am

   If you are not sure whether it is virus or spyware/adware, try Hijackthis. It is a free spyware/adware cleaning tools, developped and contributed by thousands of IT proffesional. I would say that 70-80 % of my virus/spyware/adware problems in my clients were solved by just running (not installing) this tools. You can read review and search it in google.

6. rodrigo
   
   Said on November 17th, 2009 at 4:02 am

   Thanks for the very helpful post Stefan. I look forward to reading more from you in the future.

7. Ramer
   
   Said on May 21st, 2010 at 7:55 am

   avg is great for removing virus and spyware to pc.

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